Refund policy

 

Refund Policy: Any DOA within our requirements can be refunded/replaced. Additionally, shipping will have to be satisfied for any replacements. We do not offer refunds on shipping. However, shipping may be reimbursed by contacting shipping company. REQUIREMENTS- Multiple pictures of dead fish in unopened bag and fish out of bag, as well as, if any, damage on the box. Must be sent within 2 hours after receiving package. Please contact us as soon as possible.